We meet with customers faced with server refresh projects or the need to add storage on a daily basis. Few customers have missed the increasing prevalence of hyperconvergence (HC) in the marketplace. Major players in the HC infrastructure market include HPE SimpliVity, Dell/EMC XC Series and VxRail, Cisco HyperFlex, and Nutanix, among others. The idea […]
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One reason many IT companies have low customer satisfaction and high churn rates is that they do not embrace sound service management practices, particularly ITIL® processes and best practices. ITIL is the most widely accepted approach to IT service management in the world. It is a framework that technology organizations can use to help customers […]
Fowler Technology Services is a women-owned and operated technology company located in Edwardsville, Illinois. We serve business and municipalities of all sizes.
200 Lakefront Parkway
Edwardsville, IL 62025