Entries by [email protected]

Hyperconverged Architecture for Small and Medium Business

We meet with customers faced with server refresh projects or the need to add storage on a daily basis. Few customers have missed the increasing prevalence of hyperconvergence (HC) in the marketplace. Major players in the HC infrastructure market include HPE SimpliVity, Dell/EMC XC Series and VxRail, Cisco HyperFlex, and Nutanix, among others. The idea […]

Business Wins with IT Best Practice

One reason many IT companies have low customer satisfaction and high churn rates is that they do not embrace sound service management practices, particularly ITIL® processes and best practices. ITIL is the most widely accepted approach to IT service management in the world. It is a framework that technology organizations can use to help customers […]