Complete Care Services
We’ve worked closely with businesses and municipalities for many years, refining and perfecting the way we provide IT support and service. While many MSPs work to solve issues after they happen, we are proactive in our approach, working to solve potential issues so there’s less chance of an issue disrupting your business.
Unlimited Help Desk Support
We’re here for you during your work day to help as much as you need. We don’t use an overseas call center – all calls are answered by our own team of experts, who are located right here in Edwardsville, Illinois.
Proactive System Security and Maintenance
We take a proactive approach to keeping your systems secure and operational, preventing the most common issues from disrupting your business.
- Automated System Updates & Security Patches
- 24/7 Device Level Monitoring
- Nightly Server Backups
- Cloud managed Anti-virus
Network Inventory and Documentations
Eliminate wasteful spending and plan for the future by having a detailed understanding of what equipment your organization or business owns, including a comprehensive breakdown of your equipment warranty coverage.
Technical Business Needs Assessment
We’ll get to know your business, and how you use technology right now. We’ll discuss how your company plans to grow and whether you have the right systems in place to support it. Then we’ll recommend technology that will best support your business goals.
End User Training
We’ll work with your employees to train them on the applications that help keep all of your devices safe and secure.